Home > Return Policy
Return Policy

Returns

Return authorization is required for any returned merchandise. There are two ways to start the return process: 
 
  • If you created an account at checkout just sign-in to your account and go to the orders tab. From there, find your the order you'd like to return and click the "return" link and follow the prompts. Once we receive your return request, we'll work with you get your shipping label and return the item to us.
  • If you purchased your item as a guest, you can start your return by dropping us a line by filling out the form below. Please include your order number any notes about your order and we'll respond ASAP.
Defective Merchandise
Manufacturers warranties do apply to defective merchandise, please contact the manufacturer for any manufacturer's warranty issues.
 We do not accept returns on discontinued items or tee line.
Items must be unused and in original packaging for refund. There will be a full 100% refund with no deductions if the error is ours.
All items must be returned within 30 days of the date we shipped the product to you (except golf nets, see below). Absolutely no returns on used items. Absolutely no returns will be accepted past 30 days. Balance, Rayma and Rechargeable Bracelets have a 60-Day return policy (see below).
If you are wishing to return an item that offered free shipping at the time of purchase, the actual shipping charge will be deducted from your refund for that item.

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our sites or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, make a booking, search for a venue, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
Technical information, including the internet protocol(ip)address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full uniform resource locators(url), clickstream to, through and from our site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our booking number.

Information about your visit, including the full uniform resource locators(url), clickstream to, through and from our site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our booking number.

COOKIES POLICY

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

USE MADE OF INFORMATION 

1.  We use information held about you in the following ways.

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • Тo provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or sms) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have specifically consented to this;
  • To ensure that content from our site is presented in the most effective manner for you and for your computer;
Home > Return Policy
Return Policy

Returns

Return authorization is required for any returned merchandise. There are two ways to start the return process: 
 
  • If you created an account at checkout just sign-in to your account and go to the orders tab. From there, find your the order you'd like to return and click the "return" link and follow the prompts. Once we receive your return request, we'll work with you get your shipping label and return the item to us.
  • If you purchased your item as a guest, you can start your return by dropping us a line by filling out the form below. Please include your order number any notes about your order and we'll respond ASAP.
Defective Merchandise
Manufacturers warranties do apply to defective merchandise, please contact the manufacturer for any manufacturer's warranty issues.
 We do not accept returns on discontinued items or tee line.
Items must be unused and in original packaging for refund. There will be a full 100% refund with no deductions if the error is ours.
All items must be returned within 30 days of the date we shipped the product to you (except golf nets, see below). Absolutely no returns on used items. Absolutely no returns will be accepted past 30 days. Balance, Rayma and Rechargeable Bracelets have a 60-Day return policy (see below).
If you are wishing to return an item that offered free shipping at the time of purchase, the actual shipping charge will be deducted from your refund for that item.

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our sites or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, make a booking, search for a venue, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
Technical information, including the internet protocol(ip)address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full uniform resource locators(url), clickstream to, through and from our site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our booking number.

Information about your visit, including the full uniform resource locators(url), clickstream to, through and from our site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our booking number.

COOKIES POLICY

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

USE MADE OF INFORMATION 

1.  We use information held about you in the following ways.

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • Тo provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or sms) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have specifically consented to this;
  • To ensure that content from our site is presented in the most effective manner for you and for your computer;
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Phone: 1-855-4-TEELINE (1-855-483-3546)


Email: info@5stargolfmats.com
© Copyright 2024 Five Star Golf Mats. All rights reserved. Powered by Sana Commerce.